Pay as you go with contactless to launch across the entire c2c network this February

January 20, 2025

c2c has announced that from next month customers will be able to pay for their journeys right across the c2c route, into London and the wider pay as you go area, by presenting a contactless payment card or device at their departure and arrival stations. 

c2c is delighted to announce that customers will be able to turn up, touch in, and go with a valid contactless payment card or device at all of its 26 stations from Sunday 2 February. This will mean that c2c is the only National Rail operator in the country offering contactless payments across its entire network.

 As announced by the Department for Transport (DfT), c2c is one of four train operators introducing this new ticket and payment option - at a combined total of 47 National Rail stations - as part of the Government’s initiative to extend ‘pay as you go with contactless’ to rail customers across the South East.   

 Pay as you go with contactless is already accepted at c2c stations that sit within London Zones 1-6, while also being in place at Purfleet, Chafford Hundred, Grays and Ockendon. With the 15* remaining c2c stations being added on Sunday 2 February, this will mean that the whole route will accept pay as you go with contactless.

Welcoming the announcement, Rob Mullen, Managing Director at c2c, said: “Following months of rigorous behind-the-scenes technical and operational testing, I am delighted that work to introduce pay as you go with contactless has now been completed and will launch across our entire network next month. 

 “We know that our customers want a wide range of accessible ticketing and payment options and pay as you go with contactless offers a fast and flexible way for them to access c2c services, and also those within the London Travelcard and wider pay as you go area, while removing the need to book travel in advance or spend time queuing at ticket machines.” 

 Rob added: “At c2c we remain fully committed to providing a safe and accessible railway for all, and I firmly believe that the introduction of pay as you go with contactless - giving customers greater choice, flexibility and simple and easy to understand ticketing and payment options - will make travelling with c2c quicker, more convenient and easier than ever before.” 

 Pay as you go with contactless is available during both the peak and off-peak to all customers in possession of a valid contactless payment card or device (for example, mobile phone or smart watch). In addition to the c2c network, this payment method can be used across London and the wider pay as you go with contactless area, with the best value adult fare calculated and charged for journeys made on the day and time of travel. For most people, this fare is the same as a ticket bought on the day. Customers can also benefit from Monday to Sunday price capping when travelling into and within London. 

 For full terms and conditions, please go to nationalrail.co.uk/contactless 

Customers are advised that c2c will be sharing further information ahead of the formal launch of pay as you go with contactless over the coming weeks, so keep an eye on our website and social channels, and also your inboxes if you are registered to receive service and marketing updates.