Southend to introduce Transport Safety Officers for safer train services

February 12, 2024

Southend-on-Sea City Council is excited to announce the introduction of Transport Safety Officers (TSOs) to enhance safety on the city's train services.

This pilot scheme, a collaboration between Southend-on-Sea City Council, Thurrock Council, and Essex County Council, has received £490,000 in funding from the Department for Transport (DFT).

The TSOs will closely coordinate with train operators c2c and Greater Anglia, as well as British Transport Police and Essex Police, to address antisocial behaviour and promote safety for all passengers.

While their focus will be on engagement and education, TSOs will also have enforcement powers, including issuing fixed penalty notices for specific antisocial behaviours.

Recruited TSOs will undergo training and vetting to effectively manage low-level nuisance and disorder incidents. Their duties will include patrolling designated routes and locations, complementing the efforts of other safety personnel.

This initiative aligns with broader government commitments to improve public transport services, emphasising proactive measures to address safety concerns and enhance the overall passenger experience.

Councillor James Courtenay, cabinet member for community safety & public protection, said: “I am thrilled that we are introducing Transport Safety Officers to Southend-on-Sea. We are dedicated to reducing antisocial behaviour and creating a safe, inclusive environment for everyone, with a further objective of reducing violence against women and girls.

“This initiative also demonstrates successful partnership working, as we join forces with Essex Police, British Transport Police, c2c, and Greater Anglia to strengthen safety efforts on transport networks.”